What Stripe asks for and what fans see

Setting up Stripe means handing over your name, date of birth, address, bank details and a support phone number, and sometimes an ID document. That puts a lot of people off. Here’s what Stripe needs each one for, and what your fans actually get to see. The short answer: your name on the wishlist, and nothing from your ID.

Why Stripe asks

• Phone number — Stripe requires a support number on every account, so they can reach you.
• Name, date of birth, address, sometimes an ID — as a payment provider Stripe is legally required to verify who owns an account. It only asks for an ID photo when the automatic check isn’t enough.
• Bank details — purely so it can pay you out.

All of that sits with Stripe. Wishlist.de neither stores it nor uses it.

What your fans see

This holds as long as you leave Stripe’s receipt emails switched off and enter no public business name of your own. Both are switches inside your Stripe account that only you can touch.

• On the payment page your fans see Wishlist.de and the name you give on your wishlist — not the name on your ID, no address, no phone number. If you enter a public business name in Stripe, that name shows instead. One caveat: on accounts connected before 5 September 2026 the page still shows a shortened form of the name, because Stripe doesn’t let us set it after an account exists. Only you can change it, in your own Stripe dashboard under the public business name.
• On the bank statement the charge reads WISHLIST.DE.
• Stripe receipts only go out if you switch customer emails on in your Stripe account. That’s off by default. If you do switch it on, a toggle there takes your phone number off the receipt.
• Our confirmation email to the fan names only your wishlist. No contact details.

What you see

Your fans’ names and email addresses show in your Stripe dashboard and in the overview of your wishlist here. In the support block both fields are optional, and a fan who leaves the name blank shows as Anonymous. Signing in changes the address alone: it comes from their account, and they are not asked for it again, while the name field stays and is theirs to change or clear. On a wish it is the ordinary contribution form instead: signed in, a fan is asked for neither, and both come from the account.

Using a stage name

Your Stripe account has a field for a public business name, and you can put a stage name in it. Stripe still needs your real name for the identity check, and that stays internal.

Fees

On Stripe payments there’s a fee: 3% for the platform, plus Stripe’s own fees.

Payouts

Stripe pays out to your bank account on its own schedule. Stripe says the very first payout is usually complete within seven to fourteen days of your first real payment.

Refunds and chargebacks

Whether you refund a contribution is your call. The amount comes off your Stripe balance — the same goes for a chargeback raised by the fan’s bank. For canceling a reservation or a contribution, see how to cancel a reservation.

Tax

The money is yours. Whether and how you have to declare it depends on your situation — ask a tax advisor if you’re unsure.

Stripe decides about your account

Stripe has its own content rules and can review, restrict or close an account. That decision is Stripe’s, not ours.